TERMS & CONDITIONS
RevGen Networks and its subsidiaries are internet service providers that utilizes cellular networks to deliver internet access to customers, with carriers determined by location and availability.
RevGen Networks plans are prepaid and provided with no credit check or contracts on a month to month basis.
Plans may be canceled at any time with no penalty, and the equipment is yours. Service will remain active until your next billing date.
RevGen Networks reserves the right to suspend or reduce download speeds if customer exceeds purchased data limit, or it is determined that you are in violation of our Fair Use Policy.
Your monthly invoice will include a $2.99 Administrative and Regulatory fee each month, in addition to your monthly data plan charge.
RevGen Networks does not guarantee minimum download speeds, upload speeds, or connectivity due to environmental, network and coverage factors. The speed you receive depends on your proximity to a network tower, along with network congestion, how many devices you have connected, and other factors beyond our control. We will try to get you the correct hardware and plan that will best suit your needs and situation, however, we cannot promise that service will be error free.
RevGen Networks offers a 14 day trial period, during which time the customer may cancel and receive a refund of the full subscription amount and equipment, less any activation fee, $2.99 Regulatory Fee, shipping, and taxes. The 14 Day Trial begins when your payment is taken, NOT when you receive equipment, so we ask that you please test the system as soon as it arrives, so we can help you troubleshoot if necessary ASAP.
You MUST CALL OUR SUPPORT CENTER at 833-484-6893 to CANCEL your service. Upon completion of this call, you will receive emailed confirmation of your cancellation. For security purposes, we will not cancel service unless we speak with the account owner, or we receive legal confirmation that the account owner is not able to present themselves.
Once you have cancelled, we ask that you please return the equipment with all the original parts, and the original packaging. Shipping is the responsibility of the customer.
Equipment Return:
Attn: Returns
5162 E Highway 175
Kaufman, Texas 75142
833-484-6893
We will issue your refund for the cost of hardware and subscription upon receipt of items. Please call us at 1-833-484-6893 with any questions in regards to this policy. After the trial period, the customer is the owner of all equipment purchased.
Customer must provide a correct email address in which to receive communications regarding firmware updates, SIM card replacements, or other internet related communications from RevGen Networks.
Any and all disputes, legal objections and suits will be bound to settle through Arbitration in the state of Texas.
By agreeing to these terms, you also agree to be bound by all terms and conditions referenced here and available at:RevGen Networks Terms of Agreement 2022
We are here to help, so if you have issues with your equipment, need more or less data,
or are having technical issues, please contact our Technical Support Team:
Monday-Friday 7am-8pm CST
Saturday 8am-6pm CST
Sunday 10am-6pm CST
1-833-484-6893